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Table 2 Results concerning infrastructure and organization

From: Parent satisfaction with a pediatric practice in Germany: A questionnaire-based study

  EVALUATION
QUESTION very satisfied- satisfied- unsatisfied- very unsatisfied
1. Satisfaction with the telephonic availability of the pediatric practice 76.1% 22.4% 1.5% 0%
2. Friendliness of the staff at the reception 91% 7.5% 0% 1,5%
3 a-d. Questions concerning the consulting hours (duration, waiting period, ...) 79% 17% 3% 1%
4 a-d. Questions concerning infrastructure of the practice (parking possibilities, waiting area,...) 55% 29% 13% 3%
5. Satisfaction with waiting time 66% 28% 6% 0%