Table 3 Results concerning expertise of medical staff and doctor
From: Parent satisfaction with a pediatric practice in Germany: A questionnaire-based study
| Â | EVALUATION | |||
|---|---|---|---|---|
QUESTION | very satisfied- | satisfied- | unsatisfied- | very unsatisfied |
1 a-b. Friendliness and helpfulness of medical staff | 89% | 9% | 2% | 0% |
2 a-g. Expertise, empathy and communication of the doctor | 61% | 28% | 8% | 3% |
2 h-j. Interaction of the doctor with the child | 64% | 24% | 7% | 5% |