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Table 3 Results concerning expertise of medical staff and doctor

From: Parent satisfaction with a pediatric practice in Germany: A questionnaire-based study

  EVALUATION
QUESTION very satisfied- satisfied- unsatisfied- very unsatisfied
1 a-b. Friendliness and helpfulness of medical staff 89% 9% 2% 0%
2 a-g. Expertise, empathy and communication of the doctor 61% 28% 8% 3%
2 h-j. Interaction of the doctor with the child 64% 24% 7% 5%