Fig. 2

LpCp tool final score. Overall assessment of the degree of humanization perceived by users and staff of the seven pediatric wards examined with the LpCp tool. [Children’s Hospital (A), Pediatric Department of University Hospital (B and C) and General Hospital (D, E, F, G)]. The hospital facility’s final evaluation score (from 0 to 100 points) is instead calculated as the weighted amount of scores achieved in all four indicators. The process of calculation considers the user given and healthcare facility’s incidence on the improvement, looking at a minimum resource cost. The weight of the different indicators used by the tool are evaluated as shown in Table S2.