Table 1 Responsibility and activity Matrix for the ‘Contactless Basic’ package
Activities | Dedicated figure | Figure to be engaged | Figure to be informed |
|---|---|---|---|
Training the Case-manager | Complex Operative Unit of Critical Pathways and Outcome Evaluation/ ICT Directorate | Case manager | |
Discharging patients and establishing eligibility to the ‘Contactless Basic’ Package | Attending physician | Patient | Case Manager |
• Verifying the technological requirements necessary for the service • Providing information regarding the administrative aspects of the service • Collecting consent modules for data processing • Instructing parents or guardians on the use ‘Contactless Basic’ • Inserting appointments in the virtual agenda • Requesting necessary documentation and verifying the documentation received | Case Manager | Patient | Attending physician |
• Paying (if applicable) and sending prescriptions | Patient | Case Manager | Attending physician |
• Verifying payments, if applicable • Uploading clinical documentation received • Solving of technical issues | Case Manager | Patient | Attending physician |
Preparing medical reports according to norms and regulations/ designing the treatment plan and setting up subsequent appointments | Attending physician | Patient | Case Manager |
Uploading the medical report through the App | Patient | Case Manager | Attending physician |